Resources - Technical Assistance

There are numerous technical assistance opportunities available in the state.  Please review the opportunities listed below to schedule a technical assistance visit or for more general assistance information.

One-on-One Assistance

To learn more about or request free one-on-one financial, managerial, and technical assistance information, visit the TCEQ's Assistance for Public Water and Wastewater Systems page.

The PUC offers free on-site assistance for retail water and wastewater utilities so that they may provide better service at a just and reasonable rate to their customers. To learn more, review the PUC’s Utili-Facts Utility Onsite Assistance brochure or visit the Assistance for Public Water and Sewer Utilities webpage.

The Border Environment Cooperation Commission (BECC) offers free technical services and/or financial assistance to help project sponsors effectively implement high-quality project development efforts through its Technical Assistance and Project Certification program.  For more information, visit the BECC website and click "TA & Project Certification" from the Programs tab.

The North American Development Bank offers managerial, financial and leadership training for water utility managers and staff through its Utility Management Institute.  For more information on this program, visit the Utility Management Institute page.

The Small Business and Local Government Assistance page, run through TCEQ, includes a free, confidential hotline as well as other resource tools to small businesses and local governments.  Visit for more information.

Communities Unlimited (CU) offers the Water/Wastewater Program, which provides on-site technical assistance and training for small towns and rural communities with community water supply and wastewater disposal problems.  For more information regarding lending, technical field assistance, success stories, or contacts, visit theWater/Wastewater Program page.

Two other trade organizations that offer technical assistance to Texas public water and wastewater systems are the Texas Rural Water Association and the Water Environment Association of Texas.  Please click the links to their respective websites for more information on technical assistance.

Project Development and Management Resources

For information on better project management, review Communities Unlimited's Getting Your Project to Flow Smoothly: A Guide to Developing Water and Wastewater Infrastructure.

Information regarding the reviews of technical plans for public water systems projects can be found on the TCEQ's Public Water System Plan Review page.  Information also includes status updates for plans currently under review.

For information on requesting an exception to rules and regulations for public water systems, visit the TCEQ's Exemption Request page.

General Resources

The Rural Community Assistance Partnership (RCAP) provides general resources to assist small, rural communities.

Communities Unlimited also provides general resources to assist small water/wastewater systems.